Optimail 30 Technical Support

Error Code       Text                                                    Resolution

Teleporto You must run Teleset at least every 90 days. Load zero dollars at that time if you don’t wish to download postage.
00A00004 Communications error with modem
  • Verify that the phone cord is properly plugged in.
  • Make sure you’re using a dedicated analog phone line. Cannot be DSL, VOIP or any form of digital phone system.
  • Check dialing parameters in Menu to ensure number is formatted correctly, including a dialing prefix to obtain an outside line.
00B00006 Communications error with server
  • Verify that the phone cord is properly plugged in.
  • Make sure you’re using a dedicated analog phone line. Cannot be DSL, VOIP or any form of digital phone system.
  • Check dialing parameters in Menu to ensure number is formatted correctly, including a dialing prefix to obtain an outside line.