Error Code Text Resolution
|00130000||Teleporto Necessary||You must run Teleset at least every 90 days. Load zero dollars at that time if you don’t wish to download postage.|
|0031000D||Ink empty||Replace both ink cartridges.|
|000A000D||Letter feed error||Check the base unit for envelope or label jam:
If no jam, use canned air to clean off the entire letter feed path and sensors.
|0D020001||Failure in communication with data center||This usually means that your account has insufficient funds. Replenish your postage account by logging into the FP customer portal.|
|000F0000 or 0002||Cp error not available||
If error persist, perform a zero-dollar download and call FP to check your “piece count”.
|Main battery almost empty||Check the main battery on the bottom of the base unit:
Do not use standard AA (1.9V) batteries in your PostBase. Although they look the same as the PostBase battery, they may damage your machine.